Shipping policy
Global Logistics & Fulfillment Standards
At OTTORON Print, we manage a sophisticated international logistics network to ensure our custom-manufactured assets reach clients in North America and worldwide in pristine condition.
1. PRODUCTION & QUALITY CURING
As specialists in high-end industrial finishes (including 3D UV, hot foil stamping, and structural builds), quality cannot be rushed.
- Standard Production: 2 to 5 business days. This allows for precision manufacturing and necessary curing time for specialized coatings.
*Production lead time begins once your artwork is officially approved by our prepress team.
2. GLOBAL SHIPPING TIERS
We utilize dedicated air-logistics corridors and premium couriers to minimize transit times:
- Standard Priority (International Dedicated Air): Estimated 7-14 business days. This specialized route is optimized for high-efficiency customs clearance in the destination country. FREE on qualifying orders.
- Expedited Global Courier (DHL / UPS / FedEx): Estimated 3-6 business days. Recommended for time-critical corporate projects requiring expedited routing.
3. FULFILLMENT & ORIGIN
To provide the most competitive factory-direct pricing and maintain strict quality control, all custom orders are dispatched from our Global Specialized Manufacturing Hubs. By operating centrally, we ensure every product meets our rigorous OTTORON durability and aesthetic standards before being shipped directly to your door.
4. CUSTOMS, DUTIES & TAXES
For international shipments, any applicable VAT, GST, HST, or import duties imposed by the destination country's customs agency are the responsibility of the recipient. OTTORON is not liable for carrier-wide network delays or local customs processing times.
5. TOTAL TURNAROUND EXPECTATION
To plan your project deadlines accurately, please use the following formula:
[2-5 Days Production] + [Chosen Transit Time] = Estimated Arrival.